Leadership in a hybrid workplace requires a rethinking of traditional skills. While the core competencies remain the same, they must be applied differently. Leaders need to focus on building positive relationships, providing developmental feedback remotely, and managing performance through key performance indicators (KPIs) rather than just monitoring time spent on tasks.

To foster positive relationships in remote teams, leaders should prioritize intentional communication and connection. This can include regular check-ins, team-building activities, and ensuring that every employee has a 'best friend at work.' According to Gallup, having strong workplace relationships correlates with better employee performance and retention.

KPIs are crucial in a hybrid work environment as they help measure outcomes and behaviors rather than just time spent on tasks. Leaders should identify 3-4 key success indicators to track regularly, which can facilitate more structured feedback conversations. This approach allows for a clearer understanding of performance expectations and helps address any issues promptly.